歡迎入住麗晶大賓館學生宿舍！

麗晶大賓館學生宿舍是同學共同生活、學習與休息的地方。希望各位同學互相尊重、保持環境整潔、愛護公物，共同營造安全、舒適及友善的住宿環境。祝大家住宿愉快，在澳門開展充實而精彩的校園生活！

為協助同學更快適應住宿生活，我們整理了常見住宿問題供大家參考。

住宿期限

2026/2027學年宿舍最早可於何時入住？需於何時退宿？

最早入住日期：2026年8月21日

退宿日期：2027年6月20日

住宿生須於指定期間內完成入住及退宿手續。

一、入住與退宿

Q1：入住當天需要準備什麼文件？

A： 入住當天請攜帶有效身份證明文件（如身份證或護照）辦理入住手續，並簽署《住客入住承諾書》，領取住客證及相關入住資料。

Q2：入住後可以自行更換房間或室友嗎？

A： 房間由學校住宿負責老師統一安排。如有特殊情況需要調整，請向住宿負責老師提出申請，切勿自行調換房間。

Q3：需要退宿時怎麼辦？

A： 請提前聯絡舍監辦理退宿手續，以便安排房間檢查及完成相關程序。

Q4：住客證有什麼用途？

A： 住客證是住宿期間的重要身份證明，進出宿舍、領取快遞及使用部分設施時均可能需要出示，請妥善保管。

二、房間與住宿安排

Q5：宿舍房間是什麼類型？

A： 宿舍採用雙人房形式，每房安排兩位同學入住，設有獨立洗手間、浴室及基本生活設備。

Q6：宿舍床品尺寸是多少？

A： 床品由酒店方提供。如需自行添購，以下尺寸僅供參考，實際尺寸以房間配置為準：

床：120 × 190 cm
床單：120 × 190 × 20 cm
被套：180 × 228 cm
枕袋：45 × 70 cm

Q7：房內提供哪些基本用品？

A： 房內提供床架、床墊、兩套床上用品及基本家具，實際配置以入住時房間設施為準。

Q8：房間清潔由誰負責？

A： 日常房間衛生由住客自行負責，請共同保持房間整潔。

Q9：洗手間有人定期清潔嗎？

A： 有。賓館每月提供一次洗手間清潔服務。

Q10：如果想額外安排房間清潔怎麼辦？

A： 可向賓館管理處申請付費客房清潔服務。

 三、房卡與個人物品

Q11：房卡遺失了怎麼辦？

A： 請立即聯絡管理人員補辦。補發房卡需由原登記住客本人辦理，每張收取澳門幣100元。

Q12：忘記帶房卡可以請同學代開房門嗎？

A： 不可以。基於安全理由，開門服務必須由本人親自辦理。

Q13：宿舍會保管個人貴重物品嗎？

A： 不會。請妥善保管現金、電子產品及其他貴重物品，如有遺失，需自行承擔責任。

四、訪客與住宿規定

Q14：家人或朋友可以到房間留宿嗎？

A： 不可以。所有非登記住客（包括家人、朋友及訪客）均不得留宿。

Q15：可以飼養寵物嗎？

A： 不可以。宿舍範圍內禁止攜帶或飼養任何寵物。

Q16：違規留宿或飼養寵物會怎樣？

A： 宿舍將視情況作出警告、紀律處分，嚴重者可被要求退宿。

 五、生活設施與廚房

Q17：宿舍可以做飯嗎？

A： 可以簡單準備食物，但必須於公共廚房內進行。

Q18：公共廚房有哪些設備？

A： 公共廚房設有微波爐供住客使用。

Q19：可以煲湯、火鍋或煎炸食物嗎？

A： 為保障住戶安全及避免產生大量油煙，請勿烹調需長時間加熱或容易產生大量油煙的食物。

Q20：房間內可以使用電磁爐、酒精爐等設備嗎？

A： 不可以。房內嚴禁使用明火設備及高風險烹煮器具。

Q21：離開房間前需要注意什麼？

A： 請關閉燈具、冷氣及其他電器，共同養成節能習慣。

六、網絡、快遞與外賣

Q22：宿舍有提供網絡嗎？

A： 有。所有房間均提供免費 Wi-Fi 服務。

Q23：快遞和外賣可以送到房間嗎？

A： 一般大型快遞及外賣需由住客自行前往指定地點領取。

Q24：領取快遞需要什麼？

A： 請攜帶住客證，並完成登記及簽收程序。

Q25：收件地址應如何填寫？

地址：
澳門氹仔徐日昇寅公馬路889號麗晶大賓館（REGENT HOSTEL）

收件人：
房號＋姓名

聯絡電話：
本人電話號碼

七、洗衣與晾衣

Q26：宿舍有洗衣機嗎？

A： 有。宿舍提供洗衣機及乾衣機供住客使用。

Q27：洗衣設備是否免費？

A： 需自行付費使用，具體收費標準請向賓館管理人員查詢。

Q28：洗衣房開放時間是什麼時候？

A： 每日上午8:00至晚上11:00開放。

Q29：可以一直把衣服放在洗衣機內嗎？

A： 不可以。請於洗衣完成後盡快取回衣物，以方便其他同學使用。

Q30：哪裡可以晾曬衣服？

A： 宿舍E區設有戶外晾衣區。

八、自修與公共空間

Q31：宿舍有自修室嗎？

A： 有。宿舍設有自修室及公共休息區。

Q32：使用自修室需要注意什麼？

A： 請保持安靜，避免大聲交談，共同維護良好的學習環境。

Q33：休息區可以聚會聊天嗎？

A： 可以正常交流，但請注意音量，以免影響其他住客休息。

九、餐飲與康樂設施

Q34：住宿期間可以到飯堂用餐嗎？

A： 可以，憑飯卡可於地庫一樓飯堂用餐。

Q35：美食廣場有優惠嗎？

A： 有。憑住客證可享指定住客優惠。

Q36：健身房可以使用嗎？

A：

2樓健身房：免費使用
3樓健身房：付費使用（可享住客優惠）

Q37：泳池可以使用嗎？

A： 可以。3樓設有無邊際泳池，需付費使用，持住客證可享相關優惠。

十、安全須知

Q38：宿舍可以吸煙嗎？

A： 不可以。宿舍範圍全面禁煙，包括電子煙。

Q39：哪些行為屬於嚴重違規？

A： 包括但不限於：

私自換房
留宿非登記人士
飼養寵物
吸煙
賭博
盜竊
使用違禁電器
攜帶危險物品

Q40：損壞房間設施需要賠償嗎？

A： 需要。如因個人原因造成設施損壞或污染，須按照相關標準作出賠償。

Q41：發生火警時應如何處理？

A：

✅ 保持冷靜
✅ 立即前往最近安全出口
✅ 切勿使用電梯
✅ 盡快通知管理人員
✅ 如有濃煙，請貼近地面前進，並以濕毛巾掩蓋口鼻

如無法安全離開房間，請留在房內，使用濕毛巾堵塞門縫，等待救援。

溫馨提醒

酒店最新規定及收費標準以酒店方公布為準。

學生宿舍相關規定以學生事務處最新公告及解釋為準。

宿舍設有舍監駐守，協助處理住宿期間的各類問題。

如有任何疑問或需要協助，入住後可隨時向舍監查詢。

請共同遵守宿舍規定，尊重室友及其他住客，共同維護良好的住宿環境。

祝各位同學住宿愉快，學業進步！ 

Regent Hostel Student Residence FAQ

Welcome to Regent Hostel Student Residence!

Regent Hostel Student Residence is a shared living, learning, and resting environment for all residents. We encourage students to respect one another, maintain cleanliness, and take good care of the facilities. Together, we can create a safe, comfortable, and friendly living environment.

To help students adapt to hostel life more quickly, we have compiled the following Frequently Asked Questions (FAQ) for your reference.

Accommodation Period

Q0: What are the official check-in and check-out dates for the 2026–2027 academic year?

A:

Earliest Check-in Date: 21 August 2026

Check-out Date: 20 June 2027

Students are required to complete move-in and move-out procedures within the designated period.

1. Check-in and Check-out

Q1: What documents do I need for check-in?

A: Please bring a valid identification document (e.g., ID card or passport) when checking in. Students are required to sign the Resident Check-in Undertaking Form and collect their resident card and relevant hostel information.

Q2: Can I change rooms or roommates after moving in?

A: Room assignments are arranged by the University's accommodation coordinator. If you have special circumstances, please submit a request to the accommodation coordinator. Students must not change rooms without approval.

Q3: What should I do if I need to move out?

A: Please contact the Hostel Warden in advance to complete the check-out procedures and room inspection.

Q4: What is the purpose of the resident card?

A: The resident card serves as your proof of residence and may be required when entering the hostel, collecting parcels, or using certain facilities. Please keep it safe at all times.

2. Rooms and Accommodation Arrangements

Q5: What type of rooms are provided?

A: The hostel provides twin-sharing rooms, with two students assigned to each room. Each room includes a private bathroom, shower facilities, and basic living amenities.

Q6: What are the bed and bedding dimensions?

A: Bedding is provided by the hotel. If you wish to purchase additional bedding, the following dimensions are for reference only:

Bed: 120 × 190 cm
Bed Sheet: 120 × 190 × 20 cm
Duvet Cover: 180 × 228 cm
Pillowcase: 45 × 70 cm

Q7: What basic items are provided in the room?

A: Rooms are equipped with a bed frame, mattress, two sets of bedding, and basic furniture. Actual room facilities are subject to the hotel's provision.

Q8: Who is responsible for room cleaning?

A: Residents are responsible for maintaining the cleanliness of their own rooms.

Q9: Is the bathroom cleaned regularly?

A: Yes. The hotel provides bathroom cleaning service once per month.

Q10: Can I request additional room cleaning?

A: Yes. Residents may apply for paid housekeeping services through the hotel management.

3. Room Key Cards and Personal Belongings

Q11: What should I do if I lose my room key card?

A: Please contact the management immediately for a replacement. Replacement key cards must be requested by the registered resident in person and will incur a fee of MOP 100 per card.

Q12: Can my roommate or friend help open my door if I forget my key card?

A: No. For security reasons, door-opening services can only be provided to the resident in person.

Q13: Will the hostel keep my valuables for safekeeping?

A: No. Residents are responsible for safeguarding their own cash, electronic devices, and other valuables. The hostel will not be responsible for any loss.

4. Visitors and Residence Regulations

Q14: Can family members or friends stay overnight in my room?

A: No. Overnight stays by non-registered residents, including family members, friends, and visitors, are strictly prohibited.

Q15: Can I keep pets in the hostel?

A: No. Bringing or keeping pets within the hostel premises is prohibited.

Q16: What happens if someone keeps pets or allows unauthorized overnight guests?

A: Depending on the situation, disciplinary actions may include warnings, sanctions, or termination of hostel residence.

5. Living Facilities and Kitchen Usage

Q17: Can I cook in the hostel?

A: Simple food preparation is allowed, but it must be carried out in the communal kitchen.

Q18: What facilities are available in the communal kitchen?

A: The communal kitchen is equipped with microwave ovens for residents' use.

Q19: Can I cook hotpot, deep-fried food, or soups?

A: To ensure safety and minimize smoke and odors, residents should not prepare food that produces excessive cooking fumes or requires prolonged heating.

Q20: Can I use induction cookers, alcohol stoves, or similar appliances in my room?

A: No. The use of open flames and high-risk cooking appliances inside rooms is strictly prohibited.

Q21: What should I do before leaving my room?

A: Please switch off lights, air-conditioning, and other electrical appliances to promote energy conservation.

 6. Internet, Parcels, and Food Delivery

Q22: Is internet access available in the hostel?

A: Yes. Free Wi-Fi is available in all rooms.

Q23: Can parcels and food deliveries be sent directly to my room?

A: Generally, large parcels and food deliveries must be collected at the designated collection point.

Q24: What do I need to collect a parcel?

A: Please bring your resident card and complete the registration and collection procedures.

Q25: How should I fill in the delivery address?

Address:
Regent Hostel
No. 889 Avenida Padre Tomás Pereira S.N., Taipa, Macau

Recipient:
Room Number + Full Name

Contact Number:
Your Mobile Phone Number

 7. Laundry and Drying Facilities

Q26: Are washing machines available?

A: Yes. The hostel provides washing machines and dryers for residents' use.

Q27: Are the laundry facilities free?

A: No. Laundry facilities are chargeable. Please check with the hotel management for the latest rates.

Q28: What are the laundry room operating hours?

A: The laundry room is open daily from 8:00 a.m. to 11:00 p.m.

Q29: Can I leave my clothes in the washing machine after washing is finished?

A: No. Please remove your clothes promptly after use to allow other residents access to the machines.

Q30: Where can I hang clothes to dry?

A: An outdoor drying area is available in Zone E of the hostel.

 8. Study and Common Areas

Q31: Is there a study room in the hostel?

A: Yes. The hostel provides a study room and a common lounge area.

Q32: What should I be aware of when using the study room?

A: Please keep noise to a minimum and avoid loud conversations to maintain a conducive study environment.

Q33: Can I gather and chat in the common area?

A: Yes. Normal conversations are allowed, but please be mindful of your volume and avoid disturbing others.

9. Dining and Recreational Facilities

Q34: Can residents dine in the campus canteen?

A: Yes. Residents may dine at the canteen on Basement Level 1 using their meal card.

Q35: Are there discounts at the Food Court?

A: Yes. Residents can enjoy designated discounts upon presenting their resident card.

Q36: Can I use the gym facilities?

A:

2/F Gym: Free of charge
3/F Gym: Fee-paying facility (resident discounts available)

Q37: Can I use the swimming pool?

A: Yes. The infinity pool located on the 3rd Floor is available for use on a paid basis. Residents can enjoy relevant discounts by presenting their resident card.

10. Safety Guidelines

Q38: Is smoking allowed in the hostel?

A: No. Smoking is strictly prohibited throughout the hostel premises, including the use of electronic cigarettes.

Q39: What are considered serious violations?

A: Serious violations include, but are not limited to:

Unauthorized room changes
Allowing unauthorized overnight guests
Keeping pets
Smoking
Gambling
Theft
Use of prohibited electrical appliances
Possession of dangerous items

Q40: Will I need to pay compensation if I damage hostel facilities?

A: Yes. Residents are required to compensate for any damage or excessive contamination caused by personal negligence or misuse.

Q41: What should I do in case of a fire?

A:

✅ Stay calm
✅ Proceed to the nearest emergency exit immediately
✅ Do not use elevators
✅ Notify hostel management as soon as possible
✅ If there is smoke, stay low to the ground and cover your nose and mouth with a wet towel

If it is unsafe to leave your room, remain inside, seal door gaps with wet towels, and wait for rescue assistance.

Friendly Reminders

The latest hotel regulations, services, and charges are subject to the hotel's official announcements.

Hostel policies and regulations are subject to the latest interpretation and announcements by the Student Affairs Office.

Hostel Wardens are available to assist residents with accommodation-related matters. If you have any questions or need assistance after check-in, please feel free to contact the Hostel Warden.

Please observe all hostel regulations, respect your roommates and fellow residents, and help maintain a positive living environment.

We wish you a pleasant stay and a successful academic journey at the University!